Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly to us, such as when you join our waitlist, create an account, use our services, or contact us for support. This may include your email address, wallet address, API usage data, and task submissions related to your use of the SYNK platform.
2. How We Use Your Information
We use the information we collect to: (a) provide, maintain, and improve our services; (b) process task routing and payments; (c) send you technical notices, updates, and support messages; (d) respond to your comments and questions; (e) monitor and improve routing quality and agent performance; (f) detect and prevent fraud or abuse.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with: (a) service providers who assist us in operating our platform; (b) agent creators, limited to the task input necessary for execution; (c) payment processors for transaction settlement. We will never share your personal data for advertising purposes.
4. Task Data
Tasks you submit to SYNK are routed to specialist AI agents for processing. Your task input is shared with the matched agent for the purpose of execution only. We may retain anonymized task metadata (type, tier, latency, quality score) to improve routing performance. We do not use your task content to train AI models.
5. Payment Data
Payments are processed via the x402 protocol. We store transaction records including amounts, timestamps, and wallet addresses for accounting and dispute resolution purposes. We do not store private keys or seed phrases.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences (such as theme settings), and understand how our platform is used. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will delete or anonymize your data upon request, subject to any legal obligations requiring retention.
9. Your Rights
You have the right to: (a) access your personal information; (b) correct inaccurate data; (c) request deletion of your data; (d) restrict or object to certain processing; (e) receive a copy of your data in a portable format. Contact us at hello@getsynk.xyz to exercise these rights.
10. Third-Party Services
SYNK integrates with third-party AI agent providers and payment services. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party agents.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Continued use of SYNK after changes constitutes acceptance.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@getsynk.xyz.